This is my experience (now twice) and only applies to Thai Airways :-

The actual wording on the airlines docs says :-

credit card used for purchase of this ticket (electronic in our case) and Passport must always be presented at the check in counter (tricky with me in UK and Dao in LOS)except as follows:-

"in case the Credit card holder has visited THAI office and paid cash or signed the credit card slip,(chip & pin in my case) only passport or identification card must be shown"

I went to Thai in London today (Albemarle Street W1S) and was served by a farang who not only booked the flight using my debit card but also allocated Dao's seat and credited her ROP miles! (no more letters to them after flight when she "forgots darling")

He went on to give me a hard copy of the ticket with number and ref etc but also emailed Dao with a copy!

IMHO this is what I call service and hats off to TG
colin 244

48 looks and and no comments!

Anyway hope its of use to anyone in the Thai lady has visa and wants one way scenerio to UK in the future!
colin 244

hi colin , i to have always had very good dealing.s with TG ,changing flight dates , booking errors ,from my self , credit card not authorised on a late booking and still (on coach to airport at time ) alway,s sorted out very promt and efficently and never with any extra charge
unfortunaly flying non direct this time Emirates( price, avalibility) so no rop miles to add will be more happier when TG renew,s it fleet on the lhr route to bring them in line with there competitors superior planes
regards andy
ps TG will be our choice for my wife if if if