quote:

Originally posted by the gardener:
Travelled back with gulf the other day. It should have been a pleasant experience with 1140 take off and back at lhr mid evening. Massive overbooking seemed to be the problem. Ended up travelling with thai to muscat and gulf to bahrain and onto london. Although we did get a decent lunch at the airport hotel, it did not compensate for arriving back 9 hours late and wrecking my sleep patern etc and ruining my travel plans etc.
Nothing to resemble an apology or even an explanation. Did not even ask for volunteers. Rubbish airline with minimal food and entertainment that does not work. Thai were not much better.
What annoys was the attitude of the airline staff.
Were this in the US there would have been all sorts of compensation like free up grades etc.
Gulf seem oblivious to compensation for poor service.
Surely they must take some responsibility for overbooking.