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  1. #421
    Premium Member -Keith-'s Avatar
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    Quote Originally Posted by ash View Post
    As for the crime wave I personally think that we should reintroduce flogging and/or the death penalty for the duration of the pandemic
    Maybe we can import some of those nice Indian policemen with their big sticks
    If you're offended by any assistance I give, it says far more about you than it does me.

  2. #422
    Moderator Tobias's Avatar
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    Quote Originally Posted by -Keith- View Post
    Hoping to get some advice from Tobias on this one.

    Myself and Mol are currently booked with Jet2 to go to Majorca on an 8 day package holiday, leaving on Jun17. So far I've only paid the deposit of £120, but the balance of over £1700 is due on April the 8th.

    Jet2's current stance seems to be that everything will go ahead as planned. They have suspended their flights until April 30th in line with the FCO's travel advice ...
    I'm afraid Jet2 are doing what their Terms & Conditions allow. Many airlines and tour operators are offering a flexible policy allowing people to rebook to a later date or to obtain a credit voucher for the cost of the trip. Others, such as Jet2, are being less flexible. That being said, this flexibility is generally only being offered to flights/trips due to depart in April and, to a lesser extent, May.

    It doesn't surprise me Jet2 are holding those who have booked trips from May onward to their T&Cs. The current FCO advice is against all but essential travel "until at least 15 April due to unprecedented international border closures and other restrictions". I expect this advice will shortly be extended for a further 4 weeks. Worthy of note is the advice is not specifically for health reasons but due to the likelihood of being stranded at the destination.

    Inbound cash flow will be nonexistent for travel companies and they will want to hold on to what cash they have for as long as possible. If the FCO extends its advice against travel the tour operators and airlines will have to allow those affected to change their reservations, receive a credit for future travel, or perhaps a refund.

    If you do cancel you will lose your deposit. Your travel insurance will not provide cover for a disinclination to travel. However, should FCO advice change (and that advice covers the period you are due to travel) then all options are open to you. If travel restrictions remain in effect for Spain and the Balearics that will also give you a gert out. In the absence of one of your flights being cancelled, a further extension of the FCO exceptional travel advisory that covers the period of intended travel, or the travel restrictions for Spain continuing then there is nothing you can do to force Jet2 to cancel your trip or refund your deposit.

    Should you decide to pay the balance, I would pay by a credit card so that you enjoy the additional Consumer Credit Act protection in case things go wrong. Do not pay via PayPal or other payment systems, pay direct to Jet2 on their credit card portal.

    I don't have a crystal ball so cannot envisage when travel restrictions might be lifted or when flights may resume. I am receiving emails weekly advising flights booked for business trips are cancelled. All trips since mid-March through to the end of April have been cancelled - some by the airline others because of travel restrictions. At present I have flights booked in May for the USA, Singapore, Sydney and Brisbane. What are my chances of any of those trips being flown as booked? I would say, close to nil.
    Tobias - โทเบียส
    It’s better to be 6 feet apart than to be 6 feet under.

  3. #423
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    I've noticed that Sweden have not closed their borders.

    Sent from my CPH1941 using Tapatalk

  4. #424
    Premium Member Tom & Nok's Avatar
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    Quote Originally Posted by Tobias View Post
    I'm afraid Jet2 are doing what their Terms & Conditions allow. Many airlines and tour operators are offering a flexible policy allowing people to rebook to a later date or to obtain a credit voucher for the cost of the trip. Others, such as Jet2, are being less flexible. That being said, this flexibility is generally only being offered to flights/trips due to depart in April and, to a lesser extent, May.

    It doesn't surprise me Jet2 are holding those who have booked trips from May onward to their T&Cs.
    This is rather timely for me. I have, or rather had, a 7 night package to Mallorca booked with Jet2 Holidays which was due to start tomorrow. Jet2 Holidays emailed me on 20th March to notify me that the holiday was cancelled, and I was offered the options of either deferring the holiday to a future date without an amendment fee or receiving a voucher which could be used against a future Jet2 holiday.

    I replied to Jet2 Holidays to ask for a refund instead. Section 9 of Jet2 Holidays' T&Cs allows for a full refund by them if they cancel the holiday because, "We can no longer provide the holiday as a result of unavoidable and extraordinary circumstances".

    I also drew their attention to Statutory Instrument 2018/634, a piece of consumer legislation also known as the Package Travel Regulations (PTRs). Section 13 para 3(a) and Section 14 para 2(b)(i) of SI 2018/634 require that an "organiser" (e.g. a tour operator such as Jet2 Holidays) has a legal obligation to make a full refund within 14 days to the traveller if the organiser cancels the package.

    Jet2 Holidays duly replied to me yesterday confirming that they will be making a full refund to me within 7 to 14 days. I've been reading the travel trade press (Travel Trade Gazette and Travel Weekly) and ABTA has been lobbying the government and the CAA over recent weeks to have a temporary loosening of the PTRs so that travel agents and operators can issue refundable credit vouchers which could be cashed in on 31st July instead of having to comply with refunds within 14 days. So far there has been no movement on this by the relevant government department (BEIS) or the CAA.

  5. #425
    Moderator Tobias's Avatar
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    Quote Originally Posted by Tom & Nok View Post
    ... I replied to Jet2 Holidays to ask for a refund instead. Section 9 of Jet2 Holidays' T&Cs allows for a full refund by them if they cancel the holiday because, "We can no longer provide the holiday as a result of unavoidable and extraordinary circumstances"...
    Yes, that S.9 provision is contrary to the Package Travel Regulations and so cannot be enforced. A consumer cannot be bound under contract to surrender their statutory rights. Any attempt to do so would be unenforceable.

    Perseverance will certainly pay off when companies try to pull one over on the public. Good on you for not giving up
    Tobias - โทเบียส
    It’s better to be 6 feet apart than to be 6 feet under.

  6. #426
    Forum Regular สมาชิกประจำ
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    And i totally disagree with you keith. Now they are taking actions but not before.

    Quote Originally Posted by -Keith- View Post
    Nick, I totally disagree with your views on this governments actions. I think they've done a fantastic job in unbelievably difficult circumstances.

  7. #427
    Forum Regular สมาชิกประจำ
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    Apologies Keith I am a little stressed at the moment

    Quote Originally Posted by nickj1000 View Post
    And i totally disagree with you keith. Now they are taking actions but not before.

  8. #428
    Premium Member ash's Avatar
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    I think all of us are stressed out including me

    It is becoming hard to distinguish real news from fake news as the science is also changing as research continues.

    Everyone is likely to know someone who dies because of this epidemic and most will also lose money and potentially jobs and or pensions etc.

    Tobias how does one try to recover monies paid with a credit card for a cancelled cruise? I had booed via Iglu cruises who are not responding to calls at all for our cancelled cruise last month. I cannot rebook as my leave has expired so a refund is the only option.

    Stay home stay safe
    Human beings are seventy percent water, and with some the rest is collagen

  9. #429
    Moderator Tobias's Avatar
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    Quote Originally Posted by ash View Post
    ... Tobias how does one try to recover monies paid with a credit card for a cancelled cruise? I had booed via Iglu cruises who are not responding to calls at all for our cancelled cruise last month. I cannot rebook as my leave has expired so a refund is the only option...
    Was it the cruise company who cancelled the crusie, or did you cancel it?

    Iglu Cruise is a member of ABTA and is ATOL bonded so you are protected. If the company are not responding to your requests telephone your credit card company with the details of the charge (date and amount of the original charge and any further payments you made to Iglu).

    Advise your credit card issuer of the cancellation and that the supplier has ignored your request for a full refund. Have details of when you received notice the cruise was cancelled, as well as details of your request for a refund and that your requests and correspondence have been ignored.

    Explain to the credit card issuer that section 14 of the Package Travel and Linked Travel Arrangements Regulations 2018 requires the supplier to give a full refund of all monies paid within 14 days of the date of a cancellation; that the supplier has failed to issue a refund despite repeated requests and because you have been unable to obtain the refund directly from the travel company you are claiming your refund from the credit card issuer under section 75 of the Consumer Credit Act 1974. Again, the refund from the credit card issuer should be made within 14 days.
    Tobias - โทเบียส
    It’s better to be 6 feet apart than to be 6 feet under.

  10. #430

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    Quote Originally Posted by nickj1000 View Post
    Apologies Keith I am a little stressed at the moment
    But you had a point.

    "Thousands of passengers from coronavirus hotspots are flying into Britain, despite the government’s domestic lockdown."
    Reported on March 22.
    The clock on the wall reads a quarter past midnight

  11. #431
    Premium Member caller's Avatar
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    Quote Originally Posted by marshall View Post
    But you had a point.

    "Thousands of passengers from coronavirus hotspots are flying into Britain, despite the government’s domestic lockdown."
    Reported on March 22.
    Can't argue with that. However the Thai's were positively encouraging the Chinese to visit even after the Virus had breached borders. As far as I can recall, Thailand's first case was an elderly Chinese lady. TAT were even talking of Chinese resuming tours to Thailand in April! The Generalissimo put paid to that by closing the border. The constant drip drip of Thai good, UK bad is a quite frankly, not warranted. Take PKK where I am, we all now have to wear a mask when venturing outside. They are simply not available here to buy.
    'Tis me

  12. #432
    Moderator Tobias's Avatar
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    Quote Originally Posted by nickj1000 View Post
    Not going back to the UK now ... ... my wife and her friends in Bangkok have been saying that I am crazy because the Uk Parliament are not looking after the people, they haven't even ordered the tests even though they were warned 2 months ago by WHO so nobody knows who has the virus...
    It might surprise you to learn (as of yesterday) the UK has carried out 183,190 COVID-19 tests whereas Thailand (with its higher population) has only managed 23,669.

    Whilst I’m no Boris fanboy, at this point I think he and the Government are doing an excellent job handling this national emergency. They are providing the right level of support, generous support it could be argued, to ensure the general population has what it needs to prevent panic and ensure that everyone can get through this testing period with enough food, a roof over their heads, and money.
    Tobias - โทเบียส
    It’s better to be 6 feet apart than to be 6 feet under.

  13. #433

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    In the media, there has been a lot of blaming, finger pointing and sniping about different countries approach to the virus. My wife and mother in law are being shockingly critical of the UK government/doctors/NHS. Spouting things that are blatantly fake news and or hugely sensationalised. The only places they are getting this information from is the Thai media & Facebook groups. It is really causing irritation at home now!
    This afternoons mini attack was "why haven't the government locked the UK down for 24 hours like in Thailand?" I swiftly reminded her that we have been on lock down for nearly two bloody weeks!!!
    Last edited by walshie; 4th Apr 2020 at 21:25.

  14. #434
    Premium Member KhunIanB-UK's Avatar
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    On a more personal and worrying note, I had to collect my wife at 3am from work. The management have sent her home as she is suffering from COVID-19 symptoms. There are 3 confirmed, two dead and 4 suspected cases of the virus at the care home she works in
    I hope she makes a swift and full recovery. This might be a useful link for you under current circumstances:-
    https://www.nhs.uk/conditions/corona...lation-advice/

    My daughter, wife and I showed some symptoms, a while back and for me and later for wife and daughter, it was during a period where I had been working in lots of GP surgeries, plenty of fluids, rest (apart from thorough cleaning, personal and house) and using paracetamol, not ibuprofen. We're all okay now, but don't know whether it was Covid-19. They have still not left the house since 20/3 though and I am the only one that goes out and only when absolutely necessary, and still take all the precautions, especially on the distancing. Both of you drink lots of water and regularly and my thoughts are with you

  15. #435
    Moderator Tobias's Avatar
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    Quote Originally Posted by walshie View Post
    ... On a more personal and worrying note, I had to collect my wife at 3am from work. The management have sent her home as she is suffering from COVID-19 symptoms. There are 3 confirmed, two dead and 4 suspected cases of the virus at the care home she works in.
    My best wishes to you all, walshie. It must be quite worrying at the moment.


    There is an App: https://covid.joinzoe.com/ Help slow the spread of #COVID19 and identify at risk cases sooner by self-reporting your symptoms daily, even if you feel well. The data is used for research, we should encourage all UK residents to use the App, even those without symptoms. We do in our household.
    Tobias - โทเบียส
    It’s better to be 6 feet apart than to be 6 feet under.

  16. #436

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    Thanks gents. I am still hoping that it turns out to be a cold or something else. Between 7pm last night to now she has developed a nasty dry cough, very sore throat & complaining of being cold (even though the heating is on 28 degrees.

    I am glad to read you and your family are feeling better. It really is a terrible time.

  17. #437
    Member สมาชิก Baz M's Avatar
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    Walshie,

    Stay safe and get plenty of hot drinks down you. I don't mind coffee but my Thai wife (Rose) has been filling me with various different teas and her home made concoction of ginger and lime. Apparently hot drinks are good to thwart the virus, but maybe at the initial stage only. I'm probably downing about 5 cups a day (even though neither of us have symptoms!! All about the prevention!!) Take the Paracetemols and plenty of Vitamin C if you can get your hands on it.

    Good Luck

  18. #438
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    Hi all some good tips from Dr John Campbell for caring for someone at home. as they have to be isolated within the home. also any "red Flags" to watch out for He is a Nurse Lecturer PhD and worked in A&E John has been reporting on this virus since January, clear and easily understood https://www.nhs.uk/conditions/corona...nd-what-to-do/

  19. #439
    Member สมาชิก Baz M's Avatar
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    I found this video pretty insightful and perhaps a good watch to those that are really worried about the current situation. Not the first time I've heard this theory of the human bodies incredible powers.


    Also try the below link for a few minutes watch on how China are 'dealing' with the virus. Again an interesting watch, theory. I always say theory because the internet is a minefield of, truth and conspiracies, its finding the good ones from the bad ones....



    Stay safe everyone. Quarantine day 14 and my wife Rose and I are still getting on bloody marvelously...
    Last edited by Tobias; 5th Apr 2020 at 13:15. Reason: Language filter

  20. #440
    Premium Member KhunIanB-UK's Avatar
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    she has developed a nasty dry cough, very sore throat & complaining of being cold
    Stay safe and get plenty of hot drinks down you
    This is from my own experience and not even sure it was Covid-19, I forgot about the hot drinks, when I started to develop a cough I did drink many cups of as hot a coffee as I could stand and Aom did me some hot water with honey and lime/lemon in. I also carried on using my "e-vape" vaporizer. The cough cleared pretty quickly. I also had very bad chills and a splitting headache for 2 days. After the 2 days it disappeared and I felt a lot better, though have been very tired since, but working long hours too. A couple of my direct colleagues at work, around the same time, had similar and one had to take a week off, the other carried on working, but his cough was really bad. This was before the lockdown and scare properly reached here in the UK. As we are NHS we had all had the normal Flu vaccine around the New Year so maybe that helped too.

    Try the honey and lemon in hot water if you have it and see if that helps...

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