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  1. #661
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    Cool

    And just to show you how smart we are in Wales here is the programme of exiting lockdown the date to be notified in case of widespread panic and confusion and what the heck oh my gosh what am i going to do, i forgot to buy the toilet roles and did you get the beer in issues etc. The intricate master planning and incredible detail as set the minds of all of Wales at rest.

    Baaaa for our sheep of course

    To be continued :

    Based on the traffic light approach this is how it will work:
    Red – Schools enabled to manage increase in demand from more key workers and vulnerable pupils returning; local travel, including for click and collect retail allowed; people allowed to provide or receive care and support to/from one family member or friend from outside the household.
    Amber – Priority groups of pupils to return to school in a phased approach; travel for leisure allowed together with meeting with small groups of family or friends for exercise; people able to access non-essential retail and services; more people travelling to work.
    Green – All children and students able to access education; unrestricted travel subject to ongoing precautions; all sports, leisure and cultural activities, as well as socialising with friends permitted, with physical distancing.

  2. #662
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    Well and update on me trying to rearrange my cancelled flight with Eva Air to london from Bangkok. You can only rearrange this over the phone or in person. We managed to get through on the phone, takes about 30 minutes. They said that they can offer me a few flights but only one a week in June down form 5 a week but I will have to pay an extra 250.00 to fly on any new flights as the nature of the ticket had changed, not the seat you understand. They have removed economy basic and made it standard economy which is exactly the same seat. I understand they have to maintain their income but a pretty nifty way of doing it. I was looking at changing to july now as the Eva Air planes which are only on Sunday now come in at a bad time for me for transport home but on another day with them it is okay...In July they will be flying in the week. But the question is if i pay the extra 250.00 will the new one i book on take off or am i banking with EVA Air ??????? Indeed will they change Economy Standard to something like Economy Super but still be the same seat. BA aren't the best airline but in fairness if they cancel you they do not charge you more for the same seat on another plane. I thought booking direct with the airline would be safer this time as i lost 500 to an agent in April who disappeared, it is a little safer but still money can taken from your back pocket. I like EVA Air but this is a little disappointing I must say.
    Quote Originally Posted by caller View Post
    I would have thought because of low demand. Flights generally from Thailand to Europe are being reduced. I read a couple of weeks or so ago, that there were still 10,000 tourists stuck on Samui, whereas here in Hua Hin, there appears to be just a few individuals and couples, I would imagine most have left by now?

    I just read on my local forum in Hua Hin, the following state of play on flights:

    Frankfurt (LHR 3 times a week), Heathrow (EVA 1 a week now), Amsterdam (KLM 2 a week), Seoul (Korean air 1 or 2) and Doha (Qatar 1 a day).



  3. #663
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    Quote Originally Posted by nickj1000 View Post
    Well and update on me trying to rearrange my cancelled flight with Eva Air to london from Bangkok. ... They said that they can offer me a few flights but only one a week in June down form 5 a week but I will have to pay an extra 250.00 to fly on any new flights as the nature of the ticket had changed, not the seat you understand. They have removed economy basic and made it standard economy which is exactly the same seat ...
    That is very naughty of of Eva Air, they cancelled the flight not you and they should rebook you at the earliest opportunity free of charge. The should not be charging you any additional fare or fees.

    I would report this reprehensible behaviour to the UK Competition and Markets Authority, they will have jurisdiction because the flight in question is to the UK. You can report them here: https://www.coronavirus-business-com...ervice.gov.uk/.

    One option, see if you can get a cheaper price with another airline, and then get a refund from Eva (you are entitled to a full refund because it is Eva who cancelled your flight).

    Had you been travelling with an EU airline, you could enforce a free rebooking and the airline would have been liable to cover your additional living expenses for the period between flights.

    I only travel on non-EU airlines where I have absolutely no choice, Emirates, Etihad and Qatar are the worst at handling these situations and you have very little legal redress when they pull a fast one, such as in this case.
    Tobias - โทเบียส
    It’s better to be 6 feet apart than to be 6 feet under.

  4. #664
    Premium Member caller's Avatar
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    Quote Originally Posted by Tobias View Post
    One option, see if you can get a cheaper price with another airline, and then get a refund from Eva (you are entitled to a full refund because it is Eva who cancelled your flight).
    Happy to be corrected, but I believe Eva are the only company flying direct to the UK at the moment.

    But on the 29th or 30th, a Thai Airways flight will fly to LHR to repatriate Thais from the UK (on the 30th). One such flight landed in Bkk today (Eva). The flight on the 30th is the next flight to bring back Thai's. Not sure if possible to hitch a ride to the UK?
    'Tis me

  5. #665
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    Quote Originally Posted by caller View Post
    Happy to be corrected, but I believe Eva are the only company flying direct to the UK at the moment....
    Still no excuse for profiteering after they cancelled the flight!

    There are connecting flights to the UK over the next four weeks on KLM, Korean, Lufthansa, Qatar, Air France, Oman Air, Sri Lankan - one-way fares from as little as £385 on KLM.
    Tobias - โทเบียส
    It’s better to be 6 feet apart than to be 6 feet under.

  6. #666
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    Got an email from Qatar today to say that any ticket purchased for travel this year is valid for 2 years, and amazingly "Change your travel date, origin or destination free of charge, as often as you need". I imagine that means no admin charge, as always read the fine print. The email seems to be a little different from the web page

    https://www.qatarairways.com/en-gb/t...nfidence.html?

  7. #667
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    Today marked the second installment of Butch and Tiny's COVID-19 adventure road trip to Chaengwattana Immigration Complex,noted more traffic on the road this morning but far from normal as it was moving.
    Had to update my Bank Book and today they were touting an App to download, but preferred just to give name and Tel No. Upstairs at Immigration was also busier (and car park) but also quite fast, got new 12 month Non Imm O extension, then straight for a re-entry permit, with my number already on the board when we got to block C, 5 / 10 minutes it was done and dusted, so we decided to eat at one of the canteens before the dinner time rush, this time tables and chairs were set out, but only one chair per table (designed for Billy No-Mates) food was in take-away style boxes. Then off back taking the Sirat expressway (Pak Kret) just to add to the adventure and again notably more traffic, as the timing was really good went straight to Big C (Bang Na) topped the petrol up, never put any in for a few months, seemed petrol prices have gone down. Big C were also touting an App, but again just made a note of name / phone. Lots more people aimlessly tottering around and more people milling around Central, maybe some of the shops / outlets were open, but gave it a wide birth. Did notice massage / hair / nails salon plus phone shops were open downstairs / under Big C.
    COVID 19 road trip a.jpg
    Expressway @ Khlong Toei this morning
    COVID 19 road trip c.jpg
    Towards Sukhumvit early afternoon.
    bangkok mags

  8. #668
    Premium Member KhunIanB-UK's Avatar
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    There were too many people ignoring lock down in our area before, so whenever the death figures went down it was always a relief, but since lock down has "eased" it has been quite incredible how many people here are far from alert, let alone safe.

    The majority of houses across the road from us are rented properties and there was a family that used to collect scrap metal that were the first I know of to be taken away by ambulance a few weeks ago. The houses are then re-let very quickly. Last night there was another Ambulance that took someone away from the house over the road and again today there were another couple of houses visited, one of the guys that was taken had only moved in a couple of weeks ago, youngish chap that would sit on the window sill at the front of the house to have a rollup as all and sundry walked past. Wondering how many of these might be Corona Virus related and spreading as Landlords are not cleaning houses up properly before renting them out again. It's been like an Ambulance alley at times

    Ambulances.jpg

    Looks like we'll be going through a wave 1.5 before a 2nd Wave from what's going on around here!

  9. #669
    Premium Member KhunIanB-UK's Avatar
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    Just after submitting the previous post a lot of people suddenly appeared throwing a party on the street, mini moto bikes, scooters, sucking air out of balloons and having oh such much fun, they even got 6 police cars to join in, no arrests, but a lot of abuse, with the Police involved on the receiving end... Absolutely disgusting
    Police.jpg

  10. #670
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    Thanks for the link Tobias I will fill it in. It does seem that EVA are pretty alone in this behaviour. Nobody seems to be complaining about it though. I know the flights are nowhere near full you cannot be sure that these will fly so i will certainly not be paying them any more. I tried to complete a feedback form om the EVA air website to complain but when you click the box to send it it says there is an administrative error and it does not go, tried with 2 different browsers but no luck. I see that BA are flying again in July for £380 which gets me to london at a much better time for the trains so i am going to hold off for the moment as apparently i have until the 7th of july to rebook or get my money back and after that EVA keep the cash. All seems pretty unscrupulous to me, would not have expected this from the main Taiwan carrier who i think are number 2 or 3 in the world now for service
    Quote Originally Posted by Tobias View Post
    That is very naughty of of Eva Air, they cancelled the flight not you and they should rebook you at the earliest opportunity free of charge. The should not be charging you any additional fare or fees.

    I would report this reprehensible behaviour to the UK Competition and Markets Authority, they will have jurisdiction because the flight in question is to the UK. You can report them here: https://www.coronavirus-business-com...ervice.gov.uk/.

    One option, see if you can get a cheaper price with another airline, and then get a refund from Eva (you are entitled to a full refund because it is Eva who cancelled your flight).

    Had you been travelling with an EU airline, you could enforce a free rebooking and the airline would have been liable to cover your additional living expenses for the period between flights.

    I only travel on non-EU airlines where I have absolutely no choice, Emirates, Etihad and Qatar are the worst at handling these situations and you have very little legal redress when they pull a fast one, such as in this case.

  11. #671
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    P.S. I have always been like a dog with a bone with this sort of thing but i have managed to track down Eva Airs Terms and conditions. I have copied an extract below which states that they should put you on the next available flight with no extra charge and indeed if required they should pay another airline to take you if there is nothing available with them. So they are charging all these people an extra 250 in June and they are breaking their own terms and conditions. Very naughty people taking a risk here i think and hopig for zero complaints

    9.2 CANCELLATION, REROUTING, DELAYS, ETC.

    9.2.1 We will take all necessary measures to avoid delay in carrying you and your baggage. In the exercise of these measures and in order to prevent a flight cancellation, in exceptional circumstances we may arrange for a flight to be operated on our behalf by an alternative carrier and/or aircraft.

    9.2.2 Except as otherwise provided by the Convention, if we cancel a flight, fail to operate a flight reasonably according to the schedule, fail to stop at your destination or Stopover destination, or cause you to miss a connecting flight on which you hold a confirmed reservation, we shall, at your option, either:

    9.2.2.1 carry you at the earliest opportunity on another of our scheduled services on which space is available without additional charge and, where necessary, extend the validity of your Ticket; or

    9.2.2.2 within a reasonable period of time re-route you to the destination shown on your Ticket by our own services or those of another carrier, or by other mutually agreed means and class of transportation without additional charge. If the fare and charges for the revised routing are lower than what you have paid, we shall refund the difference; or

    9.2.2.3 make a refund in accordance with the provisions of Article 10.2.

    Quote Originally Posted by nickj1000 View Post
    Thanks for the link Tobias I will fill it in. It does seem that EVA are pretty alone in this behaviour. Nobody seems to be complaining about it though. I know the flights are nowhere near full you cannot be sure that these will fly so i will certainly not be paying them any more. I tried to complete a feedback form om the EVA air website to complain but when you click the box to send it it says there is an administrative error and it does not go, tried with 2 different browsers but no luck. I see that BA are flying again in July for £380 which gets me to london at a much better time for the trains so i am going to hold off for the moment as apparently i have until the 7th of july to rebook or get my money back and after that EVA keep the cash. All seems pretty unscrupulous to me, would not have expected this from the main Taiwan carrier who i think are number 2 or 3 in the world now for service
    - - - - - - - u p d a t e d - - - - - - -

    https://www.evaair.com/en-th/booking...s-of-carriage/
    Quote Originally Posted by nickj1000 View Post
    P.S. I have always been like a dog with a bone with this sort of thing but i have managed to track down Eva Airs Terms and conditions. I have copied an extract below which states that they should put you on the next available flight with no extra charge and indeed if required they should pay another airline to take you if there is nothing available with them. So they are charging all these people an extra 250 in June and they are breaking their own terms and conditions. Very naughty people taking a risk here i think and hopig for zero complaints

    9.2 CANCELLATION, REROUTING, DELAYS, ETC.

    9.2.1 We will take all necessary measures to avoid delay in carrying you and your baggage. In the exercise of these measures and in order to prevent a flight cancellation, in exceptional circumstances we may arrange for a flight to be operated on our behalf by an alternative carrier and/or aircraft.

    9.2.2 Except as otherwise provided by the Convention, if we cancel a flight, fail to operate a flight reasonably according to the schedule, fail to stop at your destination or Stopover destination, or cause you to miss a connecting flight on which you hold a confirmed reservation, we shall, at your option, either:

    9.2.2.1 carry you at the earliest opportunity on another of our scheduled services on which space is available without additional charge and, where necessary, extend the validity of your Ticket; or

    9.2.2.2 within a reasonable period of time re-route you to the destination shown on your Ticket by our own services or those of another carrier, or by other mutually agreed means and class of transportation without additional charge. If the fare and charges for the revised routing are lower than what you have paid, we shall refund the difference; or

    9.2.2.3 make a refund in accordance with the provisions of Article 10.2.

  12. #672
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    Nick, a friend of ours returned on Eva ( after being cancelled by emirates to Birmingham) she was originally booked for Wednesday 6th May Lunchtime departure arrived LHR 1925pm but they changed the flight to Sunday 10th, same time, at no extra cost to her, as they changed to once a week flights from 5 days. However they have new measures in place. She was sent an email from eva with info a few days prior to flight with info and instructions.
    The flights are not full due to the social Distancing rules so every other seat is marked as not to be used. (but not many on the flight she said)

    Masked as per Thai rules outside, and at Suvanabhumi.

    She had to declare on a form from EVA (which can be down loaded from their site) that she is fit to fly. https://www.evaair.com/en-global/abo...9912_FFP_enews

    She was temperature checked at the airport door, at check in and at departure gate and during the flight.

    She had to wear a mask through out the flight except for eating and drinking.

    The cabin crew wore masks, gloves and eye protection/shields and aprons/ gowns throughout the flight.

    They were also strict on baggage weight & cabin bags not just weight but number of bags. which she found out at check in. and many services on board have changed.

    When she arrived at Heathrow she was not checked just given a leaflet advising to quarantine for 14 days.
    Luckily another friend was able to travel to Heathrow to bring her back to Telford.


    Steve
    Last edited by stevie57; 20th May 2020 at 12:28.

  13. #673
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    Hi Steve. Thanks very much for this very comprehensive information. EVA Air are telling me that when i booked my flight i paid the economy basic rate which they were advertising throughout the June period but after the flights were reduced to one a week and mine was cancelled the economy basic is no longer available and i will have to pay a higher rate of standard economy or economy up. They tell me this is EVA air policy. Either pay or get your money back. I have not seen anybody else pay more on airline cancelled flights but i must presume that they are trying to get everybody who paid for Economy Basic in June to pay an extra amount unless you were lucky enough to have booked the Sunday flight in the first place. Not happy about this but apparently i have until the 3rd of july to make my mind up or they keep the money
    Quote Originally Posted by stevie57 View Post
    Nick, a friend of ours returned on Eva ( after being cancelled by emirates to Birmingham) she was originally booked for Wednesday 6th May Lunchtime departure arrived LHR 1925pm but they changed the flight to Sunday 10th, same time, at no extra cost to her, as they changed to once a week flights from 5 days. However they have new measures in place. She was sent an email from eva with info a few days prior to flight with info and instructions.
    The flights are not full due to the social Distancing rules so every other seat is marked as not to be used. (but not many on the flight she said)

    Masked as per Thai rules outside, and at Suvanabhumi.

    She had to declare on a form from EVA (which can be down loaded from their site) that she is fit to fly. https://www.evaair.com/en-global/abo...9912_FFP_enews

    She was temperature checked at the airport door, at check in and at departure gate and during the flight.

    She had to wear a mask through out the flight except for eating and drinking.

    The cabin crew wore masks, gloves and eye protection/shields and aprons/ gowns throughout the flight.

    They were also strict on baggage weight & cabin bags not just weight but number of bags. which she found out at check in. and many services on board have changed.

    When she arrived at Heathrow she was not checked just given a leaflet advising to quarantine for 14 days.
    Luckily another friend was able to travel to Heathrow to bring her back to Telford.


    Steve

  14. #674
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    Not much social distancing going on in Hong Kong ,,at the moment need to keep an eye on this it could escalate .

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    I do encourage everyone to read this thread and make your own mind up ....please while reading do not read the bbc or sky ,just this thread look at dates ,and concerns ,
    then you will get a true picture .WE HAS A COMMUNITY WAS CONCERNED THE FIRST WEEK IN FEBRUARY

  16. #676
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    Quote Originally Posted by Samsung View Post
    Not much social distancing going on in Hong Kong ,,at the moment need to keep an eye on this it could escalate .
    Not much social distancing on the beaches in Southend and Bournemouth too.

    Sent from my CPH1941 using Tapatalk

  17. #677
    Forum Regular สมาชิกประจำ Lonerider's Avatar
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    You could also add that there wasn't much social distancing outside Dominic Cumming's house also, maybe the Police should have fined all the paparazzi and protesters for being out and not keeping their distance 5555555

  18. #678
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    Quote Originally Posted by Lonerider View Post
    You could also add that there wasn't much social distancing outside Dominic Cumming's house also, maybe the Police should have fined all the paparazzi and protesters for being out and not keeping their distance ...
    Quite, the press at its hypocritical best. Whilst I’m incredulous of Mr Cummings’ explanation of the Bernard Castle incident, it appears at no point did he put any member of the public at risk ... unlike the rabble outside his home.
    Tobias - โทเบียส
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  20. #680

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    Quote Originally Posted by te2008 View Post
    Not much social distancing on the beaches in Southend and Bournemouth too.

    I’m sure there were probably some beaches in the country that were extremely busy, the media have massively blown out of proportion how busy beaches have been. I took the kids to one on Monday. Had a great day and at no point did anyone come within 10 meters of us. There were at most 50-100 people on the whole beach which is 5 miles long!

    wake up Tuesday to pictures of said beach on the news showing it rammed on what was clearly a different day!!

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